Shipping policy
SHIPPING POLICY – JSMStreetDreams
We ship our products internationally to customers in the United States, United Kingdom, Canada, Germany, Australia, New Zealand, and other available destinations.
Order Processing
Orders are normally processed within 2–5 business days after payment is confirmed. Processing may take longer during holidays, promotions, or periods of high order volume.
Shipping Time
Estimated delivery times vary depending on the destination, shipping method, supplier, and carrier. International orders may generally take approximately 7–25 business days after processing. Delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping fees are calculated and displayed at checkout based on the customer's delivery address, product, shipping method, and destination.
Order Tracking
When tracking is available, a tracking number will be provided to the customer after the order has been shipped. Tracking information may take some time to become active after the carrier receives the package.
International Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer. Customs processing may also cause delivery delays.
Delivery Delays
JSMStreetDreams is not responsible for delays caused by customs, carriers, weather, strikes, incorrect delivery information, or other circumstances outside our control.
Incorrect Address
Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your shipping information.
Contact Us
If you have questions about shipping or your order, please contact us:
Email: victorkenny098@gmail.com
Phone: 07066075586
Please note: because you're shipping to the US, Shopify currently states that US imports can be subject to duties and import taxes regardless of shipment value, so I would not promise “no customs fees” in your policy.